Information Plustoys
Contact
Address
Plustoys
Schutweg 27
5145NP Waalwijk
The Netherlands
Contact
E-mail: [email protected]
Phone: (+31)416-740039
Company Details
Registration Details
Company Reg. Number: 81796234
VAT Number: NL862222953 B01
Bank Details
Bank Name: Rabobank
Bank Location: Waalwijk, Netherlands
IBAN: NL62RABO0168961105
BIC Code: RABONL2U
About Us
We are a webshop, located in the Netherlands, and specialized in selling (wooden) toys online. We started in 2010 and meanwhile we sell all over the world. Our Name? Plustoys.
Every day, we try to serve our customers in the best possible way. Do you have any questions and/or remarks? Then feel free to contact us. We will gladly help you!
Shipping
We ship our products almost worldwide from our warehouse in The Netherlands. Most of our products are in stock, and will be shipped the next work day. We ship our products with PostNL, DPD, DHL or FedEx, depending on the country. Normally all our orders will be delivered within 2-7 business days after ordering.
Shipping Costs
Our shipping costs are based on the weight of the product, or/and the country. Please find the shipping rates tables below.
Shipping Rates
| Country | Order under €40 | Order above €40 |
| Netherlands | €3.95 | FREE |
| Belgium | €3.95 | FREE |
| Germany | €3.95 | FREE |
| Austria | €5.95 | €2.95 |
| France | €6.95 | €3.95 |
| Italy | €6.95 | €3.95 |
| Spain | €7.95 | €4.95 |
| United Kingdom | €12.95 | €7.95 |
We ship all over the world. Please contact us for a quote.
Returns
We offer a full money-back guarantee for all purchases made on our website.
In order to be eligible for a refund, you have to return the product within 30 calendar days after the delivery of the product.
The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase.
For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement or bank account.
Please contact us if the product is damaged after receiving it. Then we will provide you with the right support.
Our returns are not free. The price is based on your country. However, we offer a return service, where the prices are much lower than if you send it back yourself.
If you want to use that service, please order a return label here.